|
|
Neighborhood and Worldwide Contact Center Professionals and Help Desk Northwest |
|
Sharing Ideas for Creating Customer Service Excellence
in |
|
|||
|
|
| Home | |
|
|
|
|
|
||||||||||||||
Reach us at nwccp@hthts.com Northwest Communities of Practice Seattle Neighborhood and Worldwide Contact Center Professionals (NWCCP) Northwest Support Professionals (NWSP) British Columbia |
Welcome to
the Neighborhood and Worldwide Contact Center Professionals
(NWCCP) and
Originally named Northwest Call Center Professionals, the organization was founded with a focus on creating an avenue for service and support professionals to network and learn from one another. It has since grown in name and mission, to Neighborhood and Worldwide Contact Center Professionals, a community of practice now available to anyone in our industry wherever they are located. There is no fee to attend our meetings or membership fees to join. We are supported entirely by the community and their remarkable willingness to contribute to the future of our industry. NWCCP’s concentration is on real life operational issues faced on a daily basis in a call / contact center or help / service desk, sharing proven success strategies. We provide incredible networking and knowledge exchanges in bi-monthly meetings, including site tours of one another's centers. Leading industry experts from around the world share their skills and contribute to our member’s learning experiences, by presenting content-rich sessions, invaluable handouts and resources. We share information and resources, including job openings and job candidates, matching people with jobs in our community through our online notices. Behind the scenes, apart from our meetings and newsletters, we connect people with people when specific questions are emailed to us. (nwccp@hthts.com). We may know the answer to your question or know someone who does. If you want to contact a specific company we check our database to see if we have a contact there and reach out to them to ask if we can make the introduction. We do not pass people's information out without their permission. Our objective is that everyone benefits by learning new ideas for improved efficiencies to exceed service and support goals, make new contacts in the industry for peer to peer support, and realize personal and professional growth. Sincerely, Ivy Meadors Scott Kelly Seanna Sams Ron Henson Jennifer Miller Suzanne Fairchild Karen Nutt
board members emeritus
Dave Stockwell
|
|||||||||||||
| Note: High Tech High Touch Solutions hosts and sponsors the NWCCP and HDNW website at www.hthts.com at no cost to NWCCP and HDNW's community of practice. This is to let you know your search will also pull results from other web pages hosted at www.hthts.com. | ||||||||||||||